My downstairs heater stop working right before the holidays, and I needed to get it fix quickly since the family was coming over for Christmas. I found Baseline Heating and Air Conditioning online and saw they had a diagnostic charge of only $50 (which I liked) so I gave them a chance. They set me up with a service call the same day and they sent their Service Tech Noel. I liked this company from the moment they stepped in the door, Noel was very pleasant and used floor savers in my home. He quickly diagnosed a bad "hot surface igniter" and luckily had one in stock in his service van. He got my system running in less that 2 hours, and the price was reasonable (which I also liked). Noel was very professional and knowledgeable. He recommended a furnace tune up and cleaning for both my systems. Scheduled the tune up for after the holidays. Looking forward to having them out here soon. Thank you Noel and Baseline.
Super reliable! Our heater went out last week and called another local company out to fix it, the other company was able to diagnose a bad circuit board but said they had to order the part and would return the following day. The other company never showed at the time arrange and called to reschedule for the following day. I decided to call Baseline since we have little ones at home and I didn't want to wait any longer. Baseline was able to send someone over the same day, diagnose the issue, pick up the part and repair the issue all in the same day. All that for close to half what the previous company had quoted. I'm very happy I called Baseline, the experience was easy and painless. Definitely recommending them to my family and friends.
I was very pleased with service from Baseline Heating and Air Conditioning. They were very knowledgeable, efficient and professional. They fixed my furnace and followed up the next day and also the following week just to make sure I was satisfied with their service! I definitely recommend them!
The heater broke down at my mother in-laws house. Elderly women alone they came out quick and found the problem didn't try to up sale. Noel was very curious and knowledgeable explained everything and had the heater up and running. Thank you !!!
He showed up at exact appointment time, put on shoe protectors and came in to survey job. Then went out to get tools and completed job timely. Also he checked out both systems for proper heating and cooling. Gave literature on service plans and was very nice
Noel is very professional and personable and really knows his stuff. He was very clean and quick my daughter just had a baby and he was very careful to keep all the dust down. Overall very happy very satisfied.
Very affordable. Installed our thermostat ,fixed our a/c AND heater for $50. Full recommendation!